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All about our Premium version.
Why are there ads after I upgraded to Premium?
What can be happening is that you have logged into your device with several accounts and by default is opening Wiseplay with an account different to the one the payment was made with. Try changing the account priority and close and open Wiseplay or restart the device. If it still does not work please write to us indicating the transaction number or the account with which you paid and we will help you to solve it as soon as possible. Important: “embed” links can show some type of advert
What does Wiseplay Premium include?
The Premium version of Wiseplay does not contain ads of any kind, forever, on any device where you log in with the same account with which you make the payment. It is only valid for the platform from which the payment is made, meaning that if you purchase it on Google Play it is not valid for Apple and vice versa. Important: “embed” links can show some type of advertisement since they are web pages that are being loaded in the internal browser of the system, that advertising depends on the
Does the Premium version include any content?
It does not include any content. It only allows to use the application without ads forever. Wiseplay is a player and it does not include or guarantee access to any kind of content.
Do I have to pay for Wiseplay updates?
No, Wiseplay is a free app to play videos and all the updates are always free. There is only one optional payment associated to Wiseplay, this payments hides the ads from the app forever, it is Wiseplay Premium and you can only purchase it via Google Play payment system, this is the only official and guaranteed payment. Important: The payment is associated with the Google or Apple account that is made with and it is not valid between platforms, meaning that if you buy the Premium versi
How can I purchase the Premium version with no ads?
Use the side menu, click on “Remove Ads” and follow the steps.